Our privacy policy
LES BRODEUSES would like to inform you of the measures put in place to protect your personal data and your privacy in accordance with the current legislation of Regulation (EU) n ° 2016/679 of April 27, 2016 relating to the protection of personal data. (GDPR).
LES BRODEUSES collects personal data only in the context of its physical sales activities or on the website it publishes accessible at www.lesbrodeuses.com
In accordance with the GDPR, personal data means any information relating to an identified or identifiable natural person, whether directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, data location, an online identifier, or to one or more specific elements specific to his physical, physiological, genetic, psychological, economic, cultural or social identity (“Personal Data”).
What type of information?
LES BRODEUSES is required to collect user data on the website www.lesbrodeuses.com. The personal data likely to be collected are as follows:
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user account data: first name, last name, billing and delivery postal address, email address, telephone number;
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transaction data;
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browsing data.
This personal data is exclusively intended to allow LES BRODEUSES to identify the user and process the operations carried out on the site. The simple consultation of the site does not require registration or identification with LES BRODEUSES. On the other hand, the user accepts and authorizes when creating a personal account on the site, that LES BRODEUSES processes his personal data according to this privacy policy. The user undertakes, during the registration procedure, to provide complete and truthful data. The creation of the personal account will result in the recording and computer processing of personal data, including IP addresses, which will be communicated to LES BRODEUSES. Nevertheless, for any order, with or without an account, the processing of information is intended to allow the taking and processing of the order, and to ensure delivery to the customer.
Under no circumstances will this data be transferred to third parties. The data relating to the means of payment are collected directly by our service providers PayPal and our online payment service provider.
This data (information such as surname, first name, products purchased, address) is also kept for security purposes and in order to comply with legal and regulatory obligations and thus to enable LES BRODEUSES to improve its site.
Purposes of the collection of Personal Data
LES BRODEUSES does not share any personal data for commercial purposes with third parties.
Personal data in the context of the use of the site and physical sales meet the following purposes:
1. Provide and Operate the Services.
2. Provide our users with ongoing support.
3. Being able to contact our customers.
4. Create aggregate statistical data that we can use to provide and improve our services.
5. Comply with applicable laws and regulations.
Provider with access to Personal Data
Les données permettant d’identifier l’utilisateur ne font l’objet d’aucune communication à des tiers, sauf pour la bonne exécution des services proposés (ex : livraison de produits, traitements de paiements par carte de crédit ou compte PayPal, détection et prévention des fraudes, réalisation d’opérations de maintenance et développement technique du site). Ces partenaires sont conformés à l’ensemble des lois et règlementations applicables relatives à la protection des données.
L’utilisateur est informé que les données pourront être divulguées à des tiers en application d’une loi, d’un règlement ou en vertu d’une décision d’une autorité réglementaire ou judiciaire compétente.
Les données de l’utilisateur sont hébergées au sein de l’Union Européenne, ou le cas échéant stockées dans des pays reconnus comme ayant un niveau de garantie suffisant par la Commission européenne.
Right of the Client or User
Conformément aux dispositions du règlement (UE) 2016/679 du Parlement européen et du Conseil du 27 avril 2016 applicable à compter du 25 mai 2018, le client ou l’utilisateur du site a la faculté d’exercer les droits suivants :
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un droit d’accès, de rectification, de modification et de suppressions de ses données ;
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un droit d’opposition au traitement de ses données ;
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un droit à la limitation du traitement ;
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un droit à la portabilité de ses données.
Le client peut exercer l’ensemble de ces droits en s’adressant à LES BRODEUSES, responsable de ce traitement, qui s’engage à répondre :
Par courrier électronique à : emiliebeylier@lesbrodeuses.com
Pour tous les traitements de données pour lesquels LES BRODEUSES a demandé son consentement au client ou à l’utilisateur (dépôt de cookies, prospection commerciale…), ces derniers peuvent le retirer à tout moment. Ce retrait ne porte pas atteinte à la licité des opérations ou traitements effectuées avant celui-ci. Toutefois, en cas d’opposition au traitement des données, aucune commande ne pourra plus être passée.
En cas de contestation, le client ou l’utilisateur dispose du droit d’introduire une réclamation auprès de la CNIL ( www.cnil.fr)
Archiving and storage of Data
In accordance with the provisions of article L134-2 of the Consumer Code, LES BRODEUSES proceeds to the archiving of purchase orders and invoices on a reliable and durable medium constituting a faithful copy. The customer and the user are informed that the data as well as the content associated with it will be kept for 3 years from the last purchase. The data of people who have never purchased are kept for 3 years from the closing of the customer account. At the end of this 3-year period, LES BRODEUSES may contact the person concerned to find out if they wish to continue to receive commercial solicitations. In the absence of a positive response, the data will be automatically deleted.
Finally, audience measurement and advertising cookies are placed on your device for a maximum of 13 months.
Cookies
1. What is a cookie?
A cookie is a text file that can be saved in a dedicated space on the hard drive of your terminal when consulting an online service using your browser software. A cookie file allows its issuer to identify the terminal in which it is registered, during the period of validity or registration of the cookie.
2. The cookies we issue on our site
When you connect to our site, we may be required, subject to your choices, to install various cookies in your terminal allowing us to recognize the browser of your terminal during the period of validity of the cookie concerned. The cookies we issue allow us to:
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To establish statistics and volumes of visits and use of the various elements making up our site (headings and content visited, routes), allowing us to improve the interest and ergonomics of our services;
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To adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our site, depending on the hardware and viewing software or of reading that your terminal has;
During your first visit to www.lesbrodeuses.com, an information banner will appear at the bottom of the page “By continuing on this site, you accept the use of cookies, used to guarantee you the best possible experience. To learn more, click here »
By continuing to browse the site after clicking on "I accept", you expressly consent to LES BRODEUSES placing cookies on your device. The banner will remain displayed as long as the person has not continued browsing, i.e. until they have gone to another page of the site or clicked on an element of the site.
3. Cookies issued on our site by third parties
The issue and use of cookies by third parties are subject to the privacy protection policies of these third parties. We inform you of the purpose of the cookies of which we are aware and the means at your disposal to make choices with regard to these cookies.
Cookies issued by third-party applications integrated into our site:
We are likely to include on our site computer applications from third parties, which allow you to share content from our site with other people or to inform these other people of your consultation or your opinion concerning content on our site. . This is particularly the case with the "Share" and "Like" buttons from social networks (such as "Facebook", "Twitter" etc.).
The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button during your consultation of our site. Indeed, this type of application button can allow the social network concerned to follow your navigation on our site, simply because your account with the social network concerned was activated on your terminal (open session) during your navigation on our site.
We have no control over the process used by social networks to collect information relating to your browsing on our site and associated with the personal data they have. We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, in particular advertising, of the browsing information that they may collect through these application buttons. These protection policies must in particular allow you to exercise your choices with these social networks, in particular by setting up your user accounts for each of these networks.
4. Your choices regarding cookies
You can choose at any time to express and modify your wishes in terms of cookies, by the means described below.
(a) The cookie agreement
The recording of a cookie in a terminal is essentially subject to the will of the user of the terminal, which the latter can express and modify at any time and free of charge through the choices offered to him by his navigation software.
If you have accepted the recording of cookies in your terminal in your browser software, the cookies integrated into the pages and content that you have consulted may be temporarily stored in a dedicated space on your terminal. They will be readable there only by their issuer.
(b) Refusal of cookies
If you refuse the registration of cookies in your terminal, or if you delete those which are registered there, you will no longer be able to benefit from a certain number of functionalities which are nevertheless necessary to navigate in certain areas of our site. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we or our service providers could not recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings or the country from which your device appears to be connected to the Internet. .
If necessary, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for LES BRODEUSES to record or consult the cookies necessary for their functioning and which you would have refused or deleted.
5. If you share the use of your terminal with other people
If your terminal is used by several people and when the same terminal has several navigation software, we cannot ensure with certainty that the services and advertisements intended for your terminal correspond to your own use of this terminal and not to that of another user of this terminal.
If necessary, sharing the use of your terminal with other people and configuring your browser settings with regard to cookies are your free choice and your responsibility.
For more information on cookies and their use, you can consult the file of the National Commission for Computing and Freedoms at the following address: http://www.cnil.fr.
6. Modification of our cookie policy
LES BRODEUSES may modify its cookie policy. Due to changes that may occur in the charter, we invite you to regularly visit the “Privacy Policy” section. We will ensure that you are informed of these changes by a special mention on our site.
Broderies réalisées à la main dans un atelier
au Maroc
Soutien aux femmes d'une association locale
Click & Collect ou
expédition à domicile.
Livraison offerte à partir de 500 €
Paiement en ligne sécurisé
