Confidentiality

We respect our customers' privacy; we provide our privacy and cookie policy below. Please feel free to contact us with any questions.

Any questions?

Our privacy policy

LES BRODEUSES would like to inform you of the measures put in place to protect your personal data and your privacy in accordance with the legislation in force in Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data (GDPR).

LES BRODEUSES collects personal data only as part of its physical sales activities or on the website it publishes, accessible at the address www.lesbrodeuses.com

In accordance with the GDPR, personal data means any information relating to an identified or identifiable natural person, whether directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (“Personal Data”).

What type of information?

LES BRODEUSES may collect user data on the website www.lesbrodeuses.com . The personal data that may be collected is as follows:

user account data: first name, last name, billing and delivery postal address, email address, telephone number;
transaction data;
navigation data.

This personal data is exclusively intended to allow LES BRODEUSES to identify the user and process the operations carried out on the site. Simply browsing the site does not require registration or identification with LES BRODEUSES. However, when creating a personal account on the site, the user accepts and authorizes LES BRODEUSES to process their personal data in accordance with this privacy policy. The user undertakes, during the registration procedure, to provide complete and accurate data. The creation of the personal account will result in the recording and computer processing of personal data, including IP addresses, which will be communicated to LES BRODEUSES. However, for any order, with or without an account, the processing of information is intended to allow the order to be taken and processed, and to ensure delivery to the customer.

Under no circumstances will this data be transferred to third parties. Data relating to payment methods is collected directly by our service providers PayPal and our online payment provider.

This data (information such as name, first name, products purchased, address) is also kept for security purposes and in order to comply with legal and regulatory obligations and thus to allow LES BRODEUSES to improve its site.

Purposes of the collection of Personal Data

LES BRODEUSES does not share any personal data for commercial purposes with third parties.

Personal data in the context of the use of the site and physical sales respond to the following purposes:

1. Provide and operate the Services.

2. Provide our users with ongoing support.

3. To be able to contact our customers.

4. Create aggregated statistical data that we may use to provide and improve our services.

5. Comply with applicable laws and regulations.

Service provider having access to Personal Data

Data that can identify the user is not shared with third parties, except for the proper execution of the services offered (e.g., product delivery, processing of credit card or PayPal account payments, fraud detection and prevention, maintenance operations, and technical development of the site). These partners comply with all applicable laws and regulations relating to data protection.

The user is informed that the data may be disclosed to third parties in accordance with a law, a regulation or by virtue of a decision of a competent regulatory or judicial authority.

User data is hosted within the European Union, or where applicable stored in countries recognized as having a sufficient level of guarantee by the European Commission.

Customer or User Rights

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applicable from 25 May 2018, the customer or user of the site has the right to exercise the following rights:

a right of access, rectification, modification and deletion of their data;
a right to object to the processing of their data;
a right to restriction of processing;
a right to the portability of their data.

The customer can exercise all of these rights by contacting LES BRODEUSES, responsible for this processing, which undertakes to respond:

By email to: emiliebeylier@lesbrodeuses.com

For all data processing for which LES BRODEUSES has requested consent from the customer or user (cookie deposit, commercial prospecting, etc.), the latter may withdraw this consent at any time. This withdrawal does not affect the lawfulness of operations or processing carried out prior to this withdrawal. However, in the event of opposition to data processing, no further orders can be placed.

In the event of a dispute, the customer or user has the right to file a complaint with the CNIL ( www.cnil.fr )

Archiving and Storage of Data

In accordance with the provisions of Article L134-2 of the French Consumer Code, LES BRODEUSES archives purchase orders and invoices on a reliable and durable medium constituting a faithful copy. The customer and user are informed that the data and the content associated with it will be kept for 3 years from the last purchase. The data of people who have never purchased are kept for 3 years from the closure of the customer account. At the end of this 3-year period, LES BRODEUSES may contact the person concerned to find out if they wish to continue receiving commercial solicitations. In the absence of a positive response, the data will be automatically deleted.

Finally, audience measurement and advertising cookies are stored on your device for a maximum period of 13 months.

Cookies

1. What is a cookie?

A cookie is a text file that can be stored in a dedicated space on your device's hard drive when you visit an online service using your browser. A cookie file allows its sender to identify the device on which it is stored, for the duration of the cookie's validity or registration.

2. Cookies that we issue on our site

When you connect to our site, we may, subject to your choices, install various cookies on your device allowing us to recognize your device's browser for the duration of the cookie's validity. The cookies we issue allow us to:

To establish statistics and volumes of visits and use of the various elements making up our site (sections and content visited, routes taken), allowing us to improve the interest and ergonomics of our services;
To adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our site, depending on the hardware and viewing or reading software that your terminal has;

When you first visit www.lesbrodeuses.com , an information banner will appear at the bottom of the page: "By continuing to use this site, you agree to the use of cookies, used to guarantee you the best possible experience. To find out more, click here."

By continuing to browse the site after clicking "I accept," you expressly consent to LES BRODEUSES placing cookies on your device. The banner will remain displayed until the user continues browsing, i.e., until they move to another page of the site or click on an element of the site.

3. Cookies issued on our site by third parties

The issue and use of cookies by third parties are subject to the privacy policies of these third parties. We inform you of the purpose of the cookies of which we are aware and the means at your disposal to make choices regarding these cookies.

Cookies issued by third-party applications integrated into our site:

We may include third-party computer applications on our site that allow you to share content from our site with other people or to let other people know that you have viewed or are interested in content on our site. This is particularly the case with the "Share" and "Like" buttons from social networks (such as "Facebook", "Twitter", etc.).

The social network providing such an application button is likely to identify you through this button, even if you did not use this button during your visit to our site. Indeed, this type of application button can allow the social network concerned to track your navigation on our site, simply because your account with the social network concerned was activated on your terminal (open session) during your navigation on our site.

We have no control over the process used by social networks to collect information relating to your browsing on our site and associated with the personal data they hold. We invite you to consult the privacy policies of these social networks to learn about the purposes of use, particularly advertising, of the browsing information they may collect through these application buttons. These protection policies must in particular allow you to exercise your choices with these social networks, in particular by configuring your user accounts for each of these networks.

4. Your choices regarding cookies

You can choose at any time to express and modify your wishes regarding cookies, by the means described below.

(a) The Cookie Agreement

The recording of a cookie in a terminal is essentially subject to the will of the user of the terminal, which the latter can express and modify at any time and free of charge through the choices offered to him by his navigation software.

If you have accepted the storage of cookies on your device in your browser software, the cookies integrated into the pages and content you have viewed may be temporarily stored in a dedicated space on your device. They will only be readable by their issuer.

(b) Refusal of cookies

If you refuse the storage of cookies on your device, or if you delete those that are stored there, you will no longer be able to benefit from a certain number of features that are nevertheless necessary to navigate in certain areas of our site. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we or our service providers could not recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings or the country from which your device appears to be connected to the Internet.

Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for LES BRODEUSES to record or consult the cookies necessary for their functioning and which you have refused or deleted.

5. If you share the use of your terminal with other people

If your terminal is used by several people and when the same terminal has several browser software programs, we cannot ensure with certainty that the services and advertisements intended for your terminal correspond to your own use of this terminal and not to that of another user of this terminal.

Where applicable, sharing the use of your terminal with other people and configuring your browser settings with regard to cookies is your free choice and your responsibility.

For more information on cookies and their use, you can consult the file of the National Commission for Information Technology and Civil Liberties at the following address: http://www.cnil.fr .

6. Modification of our cookie policy

LES BRODEUSES may modify its cookie policy. Due to possible changes to the policy, we encourage you to regularly visit the "Privacy Policy" section. We will ensure that you are informed of these changes by posting a special notice on our website.

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